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Henfield Medical Centre 2019-12-06 Person 1 5 0

Receptionists are extremely unhelpful, very rude, impatient and have no empathy. Need more training 100% on how to deal with situations where patients are upset or distressed. I have been extremely distressed, upset & been panicking over the last 3 weeks and this was all totally unnecessary as they had my results the entire time, just have no organisation. I love the nurse Practitioner Ruth, she is warming and makes you feel totally at ease.