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Henfield Medical Centre 2024-01-09 Person 3 5 0

Saw a lovely nurse today who was very helpful and empathetic. Getting an appointment was an absolute nightmare.

The waiting room feels incredibly sterile put up some paintings take down the threatening posters about wearing masks etc. Take down the gun proof screen in between the patients and the receptionists. They can't hear through it so the patients have to shout. It's incredibly hostile what do they need to be protected from?? Make getting an appointment easier I called many times to be told the book wasn't open then to be told that there weren't any appointments. Speak to Hassocks GP I always seemed to be able to get an appointment there even after 10am. Why can they do it but you can't?