Share review of Dorking Medical Practice at New House Surgery

Dorking Medical Practice at New House Surgery 2015-05-11 Person 4 5 0

I went to the GP with what I thought was a minor issue. Due to the excellent and attentive care I received, I was diagnosed with a cancer at an early stage. The doctors were thorough, knowledgeable and addressed all my questions and concerns. Fortunately, due to the early diagnosis and attentive care, I am recovering well. The only issue I have is the difficulty of getting an appointment. One has to call first thing in the morning and dial repeatedly or remain on hold for a long time. If you don't call early or can't get through, you have to call back the following morning for an immediate appointment. This seems odd. Most times you will be calling a doctor because you are sick now! I understand this is a limitation of the amount of staff available but I do wonder if a better system could be installed. Maybe some slots for later in the day are not made available for booking until after 11am? Maybe a drop-in centre could be created? Finally, I would like to thank all those doctors involved in my diagnosis and treatment. NB: I have put down I have a long-standing mental health issue, this is an anxiety disorder that is unrelated to the feedback related here.