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Dorking Medical Practice at New House Surgery
2015-02-04
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4th February 2015
When given results over phone and obviouscly there is a problem - an appointment should be offered as it is convenient time for the GP but not always possibel for the patient to discuss - then no appointments available for a week with suitable doctor.
"One problem one appointment is a very "belligerent" notice and suggests three problems equals three appointments and I can't get one this week.
13th March 2015
Response from Dorking Medical Practice at New House Surgery
Thank you for your feedback - as a result of your comment, we have now amended the notices so they are less forceful! Louise Laithwaite, Practice Manager