Share review of Delapre Medical Centre

Delapre Medical Centre 2016-07-28 Person 2 5 0

The telephone appointment system is ridiculous I have been on hold on numerous occasions for at least 40 minutes each time and by the time you do get through all the appointments are gone totally unacceptable, some of the receptionists are rude and think they now it all, including an occasion last week when I had to argue a point that I was entitled to some inoculations free on the nhs and the nhs website saying so yet they still argued the point, in the end I spoke to a nurse who was quite surprised that I had been mis-informed . Just not good enough they need to be taught manners, and retrained .