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Written by a patient
9th January 2015


I am sad to read that a few people have found the services at Charing Surgery unsatisfactory. I move around the country due to the nature of my work , recently moving to the area from a large town, and a GP clinic that was so very different to Charing. The call back system is used widely i gather, i would imagine to try and manage the ever increasing workloads , but rarely is it as efficient as the system I have so far experienced at this surgery. I would have been utterly stunned if i had actually spoken to a gp at my last surgery within 24 hours ( or even 48 hours as a matter of fact) let alone see a GP or Nurse on the SAME DAY ! I think the people who are displeased with the service at Charing should perhaps try another surgery , perhaps in their local town, and then reassess their judgement. I can honestly say that I have received no less than 'great care' from this practice- from the welcoming and smiling ladies at the front desk , right through to the most senior of doctors. Thank you for looking after me so well.

Recommend
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