Share review of Charing Surgery

Charing Surgery 2015-02-02 Person 4 5 0

I find the fact that instead of being able to just book an appointment with a doctor as used to be the case, we now need a doctor to call us back to discern our need for an appointment. I do appreciate that this system is designed to eliminate 'time wasters' but still do not like it. Also for many years being treated by one doctor who knew all our ailments and problems was a great comfort. Now it is almost impossible to get to see what used to be your own GP. Now we never know who will be dealing with our illnesses. The practice nurse that I saw today was lovely,friendly and totally competent. But my problem today was a minor one that she was well equipped to deal with, but I have other long term illnesses that I would often like my old GP to have appointments free to ease my concerns. Saying these thing, in today's NHS climate, I am extremely grateful to all at my surgery for their efforts. Especially the Pharmacy who work so hard and provide such a brilliant service.