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Written by a patient
20th December 2020


I visited Charing Surgery yesterday for a Covid vaccination and I want it to be known that I was incredibly impressed with the efficient organisation of the whole process. From the men in the car park, to the men on the doors, to the ladies at the desk, the girls ushering people around, the girls in the rooms, everyone was pleasant and smiley, caring, particularly with frail patients, it went just like clockwork. A lady was pointed out to me as Practice Manager who I was told organised the whole thing, and if this is the case, she deserves a medal, it was brilliant. She obviously is very talented in this field. But a pat on the back to all the staff who worked so hard all day, this was sterling work, and I for one applaud you. Mrs. Rosemary Phipps. Tenterden.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment