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The doctor did not really talk to me throughout the procedure. He has stated on the report that I was comfortable throughout when I was not. I was gagging throughout the entire procedure. I had to ask for sedation and was judged for that decision throughout. I was made to feel bad that they could not cannulate me. Was not told I couldn’t blow my nose in recovery and was shouted at when I did. Overall, really unimpressed with all of the team. As a nurse myself, I am aware of the importance of empathy in healthcare and I felt that not a single person on that day had any empathy skills. I was judged for my decisions and I feel the sedation i was given was not enough and as I felt no effect from it at all. I will never be going back to Braintree community hospital.