Reviews
Recent on line repeat prescription was accepted on 20th October but was never processed to pharmacy of my choice. I phoned surgery today and receptionist confirmed prescription not sent.I am to pick it up on 30th October. As a new patient I found this error disconcerting to say the least and as a diabetic on Insulin I would be alarmed if a prescription for same was delayed in this way. I hope that this experience is a one off and will not be repeated.
Other wise I have received good service from receptionist and Drs so far seen.
A.R.Rosser db 27 10 1929
Nobody ever answers the telephone. Need to phone about 4 times to get anybody to answer, the phone just rings and rings, have waited over 2 minutes and eventually give up. When I do eventually do get through have major problems getting an appointment with the GP I would like to see.
Well inform about everything.
The nurse listened to me and understood what I was telling her. She explained clearly my treatment.
I was able to see my practice nurse promptly and she was able to diagnose my problem and prescribe necessary medication.
No improvement to suggest at this time.
Resources
Short link to review Boundary House Surgery: http://iwgc.net/eccht