Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,346 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 214 of 269
 
13th January 2023


Both the doctor and the receptionist were very helpful in arranging an appointment and explained clearly what needed to be done.

Suggested improvements
Everything was fine.

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th January 2023


I’d like to be able to book non urgent GP appointments online rather than call & be able to book appointments for future weeks.

Suggested improvements
More telephone appointment availability as these run out within a few minutes of calling at 8am, you need more nurse & GP cover.

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th January 2023


I managed to get an appointment with the physio as I was at an appointment with nurse practitioner Yanya who made it for me, hah I waited in the phone it possibly wouldn’t have happened!

Suggested improvements
More face to face appointment needed , I know it’s hard times but it’s virtually impossible to see anyone

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th January 2023


Booking in machine worked well and I was informed that my appt could run 9mins late. As it happened it was not that late and Dr Saunders was welcoming very polite and listened to my problem. I went away happy with all her advice, very helpful.

Suggested improvements
Everything was fine

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th January 2023


Volume of calls and the amount of people needing apts sometimes means there is a wait for the person or service you need

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 214 of 269

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Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8