Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,345 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 19 of 269
 
23rd July 2024


The care given at the surgery was excellent.

Suggested improvements
.

26th July 2024
Response from Billingshurst Surgery

Good morning, thank you for taking the time to leave feedback. We are pleased to hear about the care received during your recent consultation with the surgery. Many thanks, Billingshurst Surgery.

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd July 2024


Honest review

Suggested improvements
More appointments open rather than waiting for a month for an appointment.

26th July 2024
Response from Billingshurst Surgery

Good morning, thank you for taking the time to leave feedback. We are continuously reviewing and amending our appointment system to ensure we offer the greatest availability of appointments whilst still ensuring it is an effective service. Many thanks, Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Appointment
 
21st July 2024


Professional, courteous .

Suggested improvements
Waiting room could do with some plants , magazines , drinking water dispenser .

26th July 2024
Response from Billingshurst Surgery

Good morning, thank you for your feedback. We are pleased to hear of your recent experience with the surgery and will ensure your improvements are passed on and looked into. Many thanks, Billingshurst Surgery.

Experience
Involvement
Cleanliness
Staff
Appointment
 
20th July 2024


From past experience I didn't try telephoning for an appointment but was unable to book one online so used econsult.

Suggested improvements
The 1st floor waiting room and doctor's room were excessively hot due to the weather. Some mitigation would be useful as this issue will get worse

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
20th July 2024


econsult makes arranging an appointment so much easier than trying to get through in the phone. I don’t think I’ve ever been able to book an appointment online.

Suggested improvements
Faster access to appointments through econsult

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
 

Page 19 of 269

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Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8