Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,347 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 171 of 269
 
14th March 2023


Arrived a little early for appointment and seen early And re booked another which was pretty easy

Suggested improvements
Not really

Experience
Involvement
Cleanliness
Staff
Appointment
 
14th March 2023


I had a very happy and reasurring appointment, A lovely surgery we have, thank you all hard working staff.

Suggested improvements
Nothing

16th March 2023
Response from Billingshurst Surgery

Thank you for your feedback, I will pass on your thanks to the team. From Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
14th March 2023


A very positive and friendly appointment with a charming nurse, thank you.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
11th March 2023


Always find reception to be friendly and helpful despite all the difficulties they face

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th March 2023


I have had many not good interactions with Billingshurst Surgery. However, I had to change my appointment last minute and the receptionist was wonderful and did this for me. When I arrived the receptionists weren’t the most welcoming, 3 of them standing chatting and not even a smile as a welcome. The doctor I saw (I believe her name was Dr Hazelwood?) was so lovely, she made me feel comfortable, safe and valid. I honestly cannot rate her high enough.

Suggested improvements
I’m not overly impressed that I can no longer book an appointment via the app, however I did get an appointment in a good time frame by completely the online gp help form.

16th March 2023
Response from Billingshurst Surgery

Thank you for taking the time to write a review, I apologise that the reception team were not welcoming when you arrived, I will feed this back to them and continue to work on improving customer service. Great to hear that your experience with moving your appointment and your appointment with Dr Hazelwood, went well. From Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 171 of 269

{{category}} working at Billingshurst Surgery ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8