Billingshurst Surgery

Billingshurst Surgery 2023-03-23 Person 3 5 0

A completely empty surgery meant I heard all the enquiries with the receptionist. Unfortunately I was left stunned at how she spoke to people. Incredibly rude, abrupt and obnoxious. She even asked an elderly gentleman if he had his hearing aids in - in an aggressive way - as she has zero patience for him being hard of hearing. There were other, equally blunt exchanges. Her manner was horrible. Why so rude to people? Maybe she was having a bad day? If it’s the norm then she really does need training or put in a back room role.

Na

Billingshurst Surgery 2023-03-23 Person 4 5 0

You can ring the Surgery at 8.00 a.m. and at your first attempt cannot get through. You can leave it a couple of minutes get through but find you are in a queur of 20 or more people. When you do get through to a receptionist you are unable to get to see your GP.

The Surgery has an increasing number of parients due to the increase in house building so I appreciate that it isn't always easy to get an appointment now..

Billingshurst Surgery 2023-03-23 Person 3 5 0

Doctors have been incredibly supportive especially Dr Foster.

Appointment availability

Billingshurst Surgery 2023-03-23 Person 2 5 0

I could die waiting for a human to speak to and get an appointment to see an actual doctor. It's easier and quicker to drive to the surgery and speak to reception.

After a medical check-up I would like to know the results. I know my body is falling to bits, but I do have a vested interest in prolonging my stay on Earth. A little information and advice would be of help in achieving that goal

Billingshurst Surgery 2023-03-23 Person 2 5 0

Both witnessed and experienced unhelpful and unfriendly. attitude of receptionist. However nurse I had my appointment with was lovely.

Would prefer to discuss results with a doctor rather than nurse