Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,348 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 157 of 269
 
3rd April 2023


Not always easy to get an appointment

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
2nd April 2023


Billingshurst. Dr's have been very good especially last 2 years.

Suggested improvements
Appointments hard to get

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st April 2023


I order replacement inhalers on Monday the 20th of March. I got these on the Friday, and was given

Suggested improvements
Yes. Consultation about replacing the inhalers would have been good. Not doubting my problems with ethanol in inhalers. Replacing the two incorrect ones with two correct ones not just one. Not just saying the problems occurred because you are short staffed and actually looking into giving me the extra inhaler. More care about the person you are dealing with and try not to make them feel like they are a naughty child!!!

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st April 2023


Ongoing problem getting appointments for doctors but b12 injection was easy.

Suggested improvements
More appointments to match the increased population

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
31st March 2023


When I initially called I spoke to a very rude receptionist who was not helpful, the line got cut off and I didn’t receive a call back. It took me an hour to get this appointment after I called the second time. The second receptionist was much nicer and very very helpul.

Suggested improvements
Have a call back in operation if line is cut half way through the conversation. Don’t employ rude staff.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
 

Page 157 of 269

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Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8