Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,348 reviews

Reviews

Recommend
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Appointment
 
Page 154 of 269
 
7th April 2023


Nope not at all ! Always busy Never a doctors appointment after 8.03am & you can't book in advance unless it's a nurse or physio that you need! Overall unsatisfactory

Suggested improvements
This time Dr Areeba was amazing so no complaints but this isn't the norm !

Experience
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Rating not given.
Appointment
 
7th April 2023


When I was with the nurse appt I mentioned that I had a pain behind my knee and also my blood pressure was still very high . Given that I suffered a suspected stroke in November I was told to make a appt . Which obviously can’t do now until next Tuesday . I totally appreciate how busy the doctors are but I remember a time when if you in with the nurse and they had any concerns they would call in a doctor , or maybe ask to wait and you could be seen .

Suggested improvements
All my dealings with the surgery have always been good and the doctors are very good I just think it’s the difficulty in getting a appointment which frustrates people

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th April 2023


Because I have tried for a few days to get my husband an appt as he really needs to be seen I find it impossible I try at eight am by the time I get through there are no appointments available.even standing in the queue at eight is a no go I don't quite understand how this is happening after COVID surely things should be running normally now with obviously some restrictions.i know it's a busy time but really !!!!!

Suggested improvements
Having more appts available would be extremely helpful or an explanation as to why there are none available is it lack of doctors ? There would not be so many frustrated service users if this was explained......

Experience
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Rating not given.
Appointment
 
7th April 2023


There was a bit of a mix up when I had my blood test on the 6/04/23. But the Chinese nurse who was doing my blood test sorted it all out and she eventually done my blood test. Well done to her.

Suggested improvements
Nothing at the moment.

Experience
Involvement
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Staff
Rating not given.
Appointment
 
7th April 2023


In and out, ears cleared out, and I can hear....yippee.

Suggested improvements
Nowt

Experience
Involvement
Cleanliness
Staff
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Page 154 of 269

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Resources

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