Reviews
I have COPD that sometimes is a problem after a chesty cough, I have always managed to either talk or see a doctor without a problem with an appointment.
Very prompt efficient treatment lovely nurse doing it
Demand outstrips supply hence some delay in receiving diagnosis and treatment. This is not the fault of the surgery. Once seen I received outstanding and professional care.
The receptionist was awful, uncaring and disinterested. She should not be in a position of dealing with people in pain and distress. The clinician was lovely helpful and considerate but didn’t have correct information about referrals onwards which caused me huge distress in sorting out.
I gave this result as I was told the day before by the Diabetic Nurse that if I turned up at the doors the following day Dr Hird would see me before his official Surgery. As it happened when I showed up at 8.00 a.m. as told I was then given an appt for 9.30 a.m. Dr. Hird was not aware what went on although he was expecting me the time he had down was 9.30 a.m. aa it stands Dr Hird is a truly gifted G.P. and there was no point in spoiling matters.
We discussed the reasons for increasing my Statins in a simple and easy to understand way and increased my prescriotion whilst I was there as well as other items I might require and I left his surgery better understanding my cirmanstances.
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8