Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Billingshurst Surgery
2024-08-16
Person
4
5
0
16th August 2024
There's usually a long wait until you can see someone, but haven't tried for a while
Suggested improvements
Stop the phone on the day at 8am appointment service
19th September 2024
Response from Billingshurst Surgery
Hello, Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app for routine queries. I hope you find this helpful. Many thanks Billingshurst Surgery
Billingshurst Surgery
2024-08-16
Person
5
5
0
16th August 2024
I have no problems with any experiences with Roman Way Surgery. In contact with them on several issues and my obverall treatment has been of the highest quality professionally.
Dependable in every particular.
Suggested improvements
None
19th September 2024
Response from Billingshurst Surgery
Good morning, thank you for taking the time to leave feedback. We are pleased to hear about your experiences when using the surgery and will ensure to continue this level of service. Many thanks, Billingshurst Surgery
Billingshurst Surgery
2024-08-16
Person
4
5
0
16th August 2024
I used the EConsult because you can never get through in the phone, and if you somehow do get through you get told there are no appointments left and to try again tomorrow for more of the same. The EConsult was fine, but why only have it open certain hours? Surely the benefit of an online form is that it can be completed at any time?
Suggested improvements
I liked the self assessment area in the waiting room for BP etc. It would have been better is the appointment had been in time, or a message sent prior to let me know the wait was 20 mins.
Billingshurst Surgery
2024-08-16
Person
4
5
0
16th August 2024
Depends on who you talk to. Econsult is not available after 10am.
Suggested improvements
On this occasion nothing
Billingshurst Surgery
2024-08-16
Person
5
5
0
16th August 2024
just brilliant , thank you so much
Suggested improvements
bothing
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8