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4th January 2023


A diabetic nurse called me via. phone. The appointment was for 09:10am the call came through at 10:20am. Not the nurses fault. The consultations are for 30 mins, the notification txt messages assumed for 10 mins. The question/ answers with the nurse was informal and instructive and useful. The nurse was knowledgeable and had a nice manner to inform me of options.

Suggested improvements
More accurately informed of the phone call.

Experience
Involvement
Cleanliness
Staff
Appointment