Share review of Billingshurst Surgery

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

19th February 2023


I’m sure it’s no surprise for you to hear feedback about how difficult it is to get an appointment with a doctor and the process really doesn’t work - hopefully you are listening and will do something about it sooner rather than later. When the phone systems offer you to keep your place in the queue, hang up and someone will call back - that didn’t happen! Once you manage to finally get an appointment, it’s always a pleasure being seen by the drs and nurses who are always lovely and helpful

Suggested improvements
Been able to book me an appointment with a doctor whilst I was with the nurse - there were no appointments available. I had to complete an econsult to receive a text telling me the dr would call me at some point 5 days later. I’m grateful to be getting the call however the process seems crazy!

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment