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Billingshurst Surgery 2023-04-20 Person 3 5 0

Struggled to get an appointment.Unable to start my hrt until a new coil fitted.Given number by reception for Crawley hospital to fit coil but they couldn’t help as only fit coils for contraception .Reception did their best and then found an appointment for me.Very stressful and almost gave up.

I guess that if there aren’t the appointments to offer patients then you can’t improve the situation.The Second Lady that I spoke to after ringing the hospital was kind helpful and had empathy for me,which made a huge difference.I’m now concerned as to whether I can get a review and a repeat prescription for my hrt in the next 3 months.