Share review of Billingshurst Surgery
My consultation with the Dr was faultless. Very helpful, showed empathy and understanding. Provided me with information on further services I could refer to. Checked the hospital had completed their referral to MSK, made a note to do a referral herself to MSK just incase the hospital hadnt.
Emailed the prescription admin to compile an urgent script for my medication as id only received 5 days on discharge from hospital.
However, script was never done and sent to pharmacy. I had to ring 111 to get medication for sat and Sunday. Because one of the medications was a controlled drug it was very difficult to get this and took up most of the day sat to get it prescribed. Missing 3 doses in the process.
Receptionist was very apologetic when I rang on Monday morning and organised my script to be signed and sent urgently.