Share review of Billingshurst Surgery
Billingshurst Surgery
2023-01-14
Person
4
5
0
14th January 2023
My experience this time was excellent both in booking and execution. Staff were lovely. My appt was late even though at the start of the morning, but i appreciate the pressures everyone is working under. My concern has been actually being able to make appt/ speak to someone in the past. Automated systems are fine for routine activities, but if you just want to speak to someone to know if you need to book an appt this can be VERY tricky - particularly if you are at work and cannot hold for long periods or be available for call back. Not sure what the answer is.
Suggested improvements
This time nothing - though my call/appt was for flu jab as i never received invite to book in during pre christmas clinics. I am over 50