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Billingshurst Surgery
2023-04-04
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4th April 2023
I saw the GP on Monday having tried daily for almost two weeks. He suggested I need a blood test to check my thyroid levels as it had according to the notes been two years since I had one. I pointed out that I had undergone a total thyroidectomy in September last year and there was nothing on my notes to suggest this. I asked the receptionist for an appointment for a blood test on leaving the surgery and I got a cancellation for the next day! If I had not the next available phlebotomy appointment would have been the end of the month. Obviously it is very important to check my thyroxine levels as I do not now produce my own. The phlebotomist was lovely, very efficient and reassuring.
Suggested improvements
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4th April 2023
Response from Billingshurst Surgery
Thank you for taking the time to write this feedback, we do now have an econsult service that can be accessed via your NHS app or via our website, you may find this easier to request an appointment in the future. If you would like any help with this, please contact the surgery and we can talk you through the process. Many thanks Billingshurst Surgery