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15th August 2024


Shocked to find that despite an econsult message to say a prescription had not been issued, and recent call with the doctor who was uncertain that the medicine was needed at all, that a prescription was in fact issued in June and had been sitting at the chemist awaiting collection since then. This is supposed to be an urgent condition and if the tablets were necessary I have wasted 2 months when I could have been taking them

Suggested improvements
Be more patient centered

19th September 2024
Response from Billingshurst Surgery

Hello, we would like to address this directly. Unfortunately, these reviews come through anonymously. If you would like to discuss this further please feel free to fill out a contact form on our website (https://www.billingshurstsurgery.co.uk/contact.php). We can then contact you directly to try and resolve this. Many thanks, Billingshurst Surgery.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment