Share review of Billingshurst Surgery

Billingshurst Surgery 2023-03-28 Person 4 5 0

To answer this question faithfully...(Not related to this visit, which was swiftly planned following an e-form consultation), I tried to contact the surgery by phone to report an infection at 0800, used the "keep your place in queue" callback service and was advised at 0829 that all appointments had gone and I should go to Horsham Hospital to seek help. That wasn't the service I was hoping for. I chose to phone 111, who were able to arrange a remote consultation and prescribe antibiotics.

Difficult to say from my perspective. Availability of GPs may be the issue. E form consultation has worked in the past and I tried for this case, but this issue directed me to phoning to make an urgent appointment, as I had a rash developing following an inflamed swelling.