Share review of Billingshurst Surgery
Billingshurst Surgery
2024-08-02
Person
4
5
0
2nd August 2024
Receptionists don’t acknowledge you until they are ready, I find that very rude. If they could say one moment please you wouldn’t feel silly standing there for ages waiting for someone to speak to you. There were two on reception at the time, the first ignored me so I went a stood patiently until the second eventually spoke to me.
Suggested improvements
Just acknowledge people waiting at reception. Or have an area where people stand to be called over. It wasn’t clear. The desk is too close to the door.
19th September 2024
Response from Billingshurst Surgery
Good morning, thank you for taking the time to leave feedback. This feedback will be passed on and looked into for improvement. Many thanks, Billingshurst Surgery