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14th January 2023


Always difficult to get through to the surgery due to volume of calls. When you do then usually appointments are gone. However once you do get an appointment everything is excellent. The doctor I saw was so very kind and helpful, putting me at ease and explaining clearly. He later sent me a text with links to literature relating to my problems. I couldn’t have asked for better treatment. When I spoke to the receptionist she was very helpful and accommodating

Suggested improvements
Once I had my appointment everything was excellent. Must say I’m impressed with the new text messages reminding patients of appointments and giving an option to cancel. Well done If people still don’t turn up - charge them!!

Experience
Involvement
Cleanliness
Staff
Appointment