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1st September 2024


I have always found staff helpful at Billinghurst surgery

Suggested improvements
At no point was I advised that I would be seeing a Nurse Practioner and was under the impression I was seeing a Doctor. I have no issues with the person I saw, she was professional and very nice. I only realised when she had to consult a Doctor. I appreciate that you would only have well-qualified personnel working at the Surgery, but I do think patients need to be told up front if they are not seeing a Doctor.

Experience
Involvement
Cleanliness
Staff
Appointment