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29th March 2023


I am writing regarding my recent interaction with the surgery as it is under new management. I phoned last week in the afternoon and spoke to a receptionist, Safiyah, and explained that I would like a face to face appointment, but it was not an emergency. I was given an appointment for this week and on arrival I was greeted by Safiyah. My appointment was on time with the GP and I am having further investigations and will then have a phone consultation to discuss results and further actions. I am very pleased with this first contact and hope that it bodes well for the future of the practice.

Suggested improvements
Nothing could have been better today.

Experience
Involvement
Cleanliness
Staff
Appointment