Avisford Medical Group
North End Road, Yapton, Arundel, West Sussex, BN18 0DU Also known as: Yapton Surgery, Middleton Surgery 1,303 reviewsReviews
It is often difficul to contact the surgery by phone.
Dr was helpful understanding polite
I find obtaining an appt to be a very stressful experience. Appreciate this is caused by patient overload.
I was the first caller of the day and there were no appointments at either Middleton or yapton. I stressed that I was coming back from London and the latest appointment available was for 10:30, which I took. I had said how it was going to be tight for timing
I tried to call back at 9 as I got heavily stuck in traffic, I waited in the “telephone” waitlist for 45 mins to then cut off beacuse of Service.
By the time I got through on the phone it was too late and I wasn’t even able to give someone else my appointment.
The lady on the phone also asked “do you or don’t you have a chest infection” which I found offensive. Also to say “not much I can do about that” which is correct but please be kinder to people who are being kind to you.
As always I found the service first class
Avisford Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
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