Avisford Medical Group

Avisford Medical Group 2024-06-19 Person 4 5 0

The diabetes nurse arranged to get me an appointment, then Angela was very helpful finding me a suitable appt thereafter .

Very professional and quickly got my tests done

Avisford Medical Group 2024-06-19 Person 5 5 0

Having moved to Yapton recently it is very rewarding to come to AMG to see how a model survey practice should be run. Well done to all the team involved from front of house to all the medical teams and back room staff and cleaners. So glad we have such a well organised local surgery. We were also impressed with the Middleton surgery. Great to have a back up place so local.

All good no issues.

Avisford Medical Group 2024-06-19 Person 4 5 0

Phone line is always busy, sometimes holding on for 20 minutes or more, depending on time of day!

Nothing!

Avisford Medical Group 2024-06-19 Person 4 5 0

Always a long wait to get a call answered recently we gave been cut off two times. It is easier to drivevto the surgery and go to reception if we need an appointment.

Answer the telephone quicker or devise a method where we can book an appointment on line. We know that there are patients who will book unnecessarily, maybe you allow initial booking on line where a receptionist can call suspected fake appointments and triage them?

Avisford Medical Group 2024-06-19 Person 4 5 0

Great service

Very helpful