Avisford Medical Group

Avisford Medical Group 2023-12-09 Person 5 5 0

When I rang the receptionist was considerate, patient, and offered me a choice of appointments. All are receptionists are highly trained and superb. I then saw the practice nurse who was kind and compassionate and treated me very well. Overall an excellent experience.

The car park is tight to get in and out 9f

Avisford Medical Group 2023-12-09 Person 5 5 0

Needed to see the nurse re removal of stitches so appointment was found for me on day requested.

Sort out the phone system. On my first call I was told I was 3rd in queue but still being told that some 30 minutes later. Hung up then redialled and got through straight away. This happens quite a lot since you changed the phone system.

Avisford Medical Group 2023-12-09 Person 4 5 0

You never can just ring and speak to reception your now always in a que for at least 10 to 15 minutes. But only since the system that worked got changed??????

Not changed the system. People don't always have the time to wait????????

Avisford Medical Group 2023-12-09 Person 3 5 0

Tried to make a doctors appointment in person. Next available was about 2 - 3 weeks away.

The appointment was fine, no problems. It's the length of time to get an appointment that's the issue

Avisford Medical Group 2023-12-09 Person 4 5 0

Cannot give 5 stars but I can always get an appointment within an acceptable time frame

No , my only issue on previous visits was that disabled car parking was full with not all disabled badge holders