Avisford Medical Group

Avisford Medical Group 2024-02-22 Person 5 5 0

The care given at the surgery has improved significantly over the past year and now I just can't fault the staff.

Nothing!

Avisford Medical Group 2024-02-22 Person 2 5 0

Waited an hour in an empty waiting room. Receptionist disinterested as I had interrupted their chat. Told me there was one more to see before me, which was blatantly untrue as waiting room was empty. Then when eventually seen, got told the person before took a little longer than expected, despite them not being in the waiting room when I arrived.

Improved communication. Better informed reception staff. If I were late I wouldn't be seen, but expecting someone to just wait for an hour is really rude. Its rare I have the flexibility to wait that long, but if I had to leave it would have been me at fault!

Avisford Medical Group 2024-02-21 Person 4 5 0

I was happy with my care in every aspect.

Nothing that I can think of.

Avisford Medical Group 2024-02-21 Person 4 5 0

The receptionist managed to get me an appointment same day as I explained half term was really the only time I could come in as a teacher. However when you call, becoming 17+ in the queue can often lead to all appointments going or not having the time to sit and wait on hold!

The cream put in the prescription doesn’t come in that size therefore my prescription was rejected- can’t a note be put on the system to say what sizes tablets and creams come in?

Avisford Medical Group 2024-02-21 Person 4 5 0

Outstanding care from Dr Quzi. She was very well prepared, she answered all my questions and listened and supported to all I had to say. An exemplary appointment with an outstanding and caring doctor. We are blessed to have the service we have from AMG and staff at the practice.

Nothing, just keep doing what you do so well. Thank you all.