Avisford Medical Group

North End Road, Yapton, Arundel, West Sussex, BN18 0DU Also known as: Yapton Surgery, Middleton Surgery 1,304 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
Page 157 of 261
 
25th February 2024


Dr Handeaky (spelling?) has helped me through a very difficult patch leading up to my Sigmoidectomy. I was unwell, stressed, anxious and she calmed me and reassured me. l made it and had the Op & feel so much better!

Suggested improvements
Coffee machine for patients use?!

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th February 2024


Ringing on the dot at 8.30 there is always a queue - often times it’s been in its 40’s. By the time you get through the appointments for the day have been allocated. You are then not allowed to make an appointment for the following day and have to ring back next morning. Unless it’s an appointment that has been requested by a doctor it’s very difficult to get an appointment

Suggested improvements
On this occasion I came for a blood test which was very painful while doing it. Once home a little while later I took off the cotton pad to discover I had the most enormous lump and bruising. I didn’t think this was normal and returned to the surgery.-no point in phoning, they would’ve told me to just get on with it I guess. The receptionist were helpful and found the nurse who had done the blood test. She saw me put a pad and a compression tube on it in case it leaked and said put some heat on it. Come back Monday if it’s not gone down. It’s now Sunday morning the lump has gone down slightly, but I have the most enormous bruising. I have taken photos and can show them if need be. my purpose in telling you, this is not cause problems for the nurse, but just feel need to be made aware of it.

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th February 2024


I called at 8.27 and was already number 39 in the queue. This surgery needs more government funding and resources to cope with the rapidly growing population due to vast swathes of new development

Suggested improvements
Appointment was 3.15, GP was running an hour late which is understandable, but the surgery is coping with vastly increased patient list with no more resources. 14 years of Tory government have led us here.

Experience
Involvement
Cleanliness
Staff
Appointment
 
24th February 2024


Waiting time on phone is always an issue

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
24th February 2024


My visit was quick and easy and the nurse was very helpful and professional.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
 

Page 157 of 261

Avisford Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Avisford Medical Group: http://iwgc.net/eb64k