Avisford Medical Group

North End Road, Yapton, Arundel, West Sussex, BN18 0DU Also known as: Yapton Surgery, Middleton Surgery 1,304 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 146 of 261
 
1st March 2024


Long wait to get through on phone.

Suggested improvements
Apart from opening more surgeris, nothing as there are too many patients to surgeries.

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st March 2024


You can wait up to 40 minutes for anyone to answer the phone. It’s easier to go there and book an apt than wait - doctors are professional and make you feel looked after.

Suggested improvements
Answer phone quicker.

Experience
Involvement
Cleanliness
Staff
Appointment
 
29th February 2024


I didnt have any communication with the receptionists as I signed in myself. Was not involved in any decision making as not needed.

Suggested improvements
Been on time as I had to time off work. I was early arriving ten minutes after booked time. Waiting room was virtually empty

Experience
Involvement
Cleanliness
Staff
Appointment
 
29th February 2024


I personally have found the surgery very good . I originally was put on a 2 week appointment which was asked for by my GP and everything was really fast. For straight forward appointments I don’t think it is so easy.

Suggested improvements
My personal opinion I have been looked after really well. Nothing could have been better.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
29th February 2024


My call was taken quickly by a very pleasant, helpful and friendly receptionist. I got an appointment with a nurse next day for a routine check after a reminder from NHS. I was seen promptly by a lovely nurse, which made the procedure much more pleasant than it might have been! During my call I was also able to book a separate appointment for a health check. Top marks and thank you!

Suggested improvements
All good

Experience
Involvement
Cleanliness
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Page 146 of 261

Avisford Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Avisford Medical Group: http://iwgc.net/eb64k