Avisford Medical Group

Avisford Medical Group 2024-09-04 Person 4 5 0

It was very easy book an appointment to speak and see the travel nurse. However, historically I usually struggle to see a GP but I have not tried since the new system has been introduced.

The service I used worked well.

Avisford Medical Group 2024-09-04 Person 3 5 0

The receptionists are always very polite and helpful. The new e consult service is good and much improved on the previous first come, first serve system. Unfortunately my appointment was very disappointing and I burst into tears as soon as I left the surgery. Despite having a list of symptoms, checking the NHS website and the NICE guidelines I feel that I just wasn't listened to regarding peri menopausal care and possible HRT treatment. I practically begged for help but feel I was fobbed off with out of date information. I'm feeling very hopeless and disparaged.

Please please please can some updated training/information be given regarding peri and menopausal care. So much has changed regarding age/diagnosis and treatments in the last few years. It doesn't feel like this is apparent. I don't want other women to have to share my experience in order to access the care they need.

Avisford Medical Group 2024-09-04 Person 4 5 0

All was good

Nothing at the moment

Avisford Medical Group 2024-09-04 Person 5 5 0

Eveything on that date was very prompt and dealt with professionally. Very pleasant and helpful man on reception

No

Avisford Medical Group 2024-09-03 Person 5 5 0

A great team who are genuinely trying to help with my medical problem. I have always been grateful of the support I have received. Receptionists, Nurses and Doctors are wonderful.

I was a bit nervous of the new appointment booking system but that is superb. When there are any hitches, the receptionists go out of their way to help.