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22nd August 2024


I called and was on hold for 1 hour, when I spoke to the receptionist I was placed on hold for a further 10 minutes while she spoke to the doctor. I was seen the following day but because I was only having ECG and BP no other examinations were done, due to the results being normal I now have to go through the whole process again to make an appointment to see a doctor

Suggested improvements
Allow me to have an appointment with a doctor after my results without having to call again, it would have made sense to schedule the appointment straight after my ECG and BP appointment

Experience
Involvement
Cleanliness
Staff
Appointment