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27th September 2023


On the whole never had any complaints . Reception staff always friendly and helpful. Sometimes hanging on the phone if trying to get an emergency appointment, but the new system is much better. Only one GP recently seen, did not really come across as helpful but generally all the GP’s are good. Waiting area’s could have more Health Promotion info. Overall, happy with the service.

Suggested improvements
More health promotion info available. Shorter wait for phone to be answered. Option to see named GP as standard practice in order to build rapport.

Experience
Involvement
Cleanliness
Staff
Appointment