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19th March 2024


I needed to get a mole checked and told the receptionist this. I was given an appt at Yapton with a physician associate although I was told it would me a doctor She referred me to the mole clinic at Middleton. This visit took all of 30 seconds and I didn't feel the examination was at all thorough. I had to take time off work twice, and drive extra miles.

Suggested improvements
Make the correct appointment in the first place. Encourage doctors to communicate better and give the impression they've taken enough time to be sure of their diagnosis.

Experience
Involvement
Cleanliness
Staff
Appointment