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Avisford Medical Group 2023-12-30 Person 3 5 0

Well, your HCA was unable to take my bloods because she didn't know which vials were correct. She was concerned that some might need to be frozen immediate etc. So I had to go to St Richards phlebotomy & have them taken yesterday afternoon. I do remember that last year your nurse had to look a few of them up on the computer, so as these are yearly tests requested by Southampton University Hospital, going forward I shall have them taken @ St Richards. Thank you.

Well I suppose the HCA could be trained better to know how to determine which vials to use.