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Avisford Medical Group 2024-02-21 Person 2 5 0

It was difficult trying to get the receptionists to comprehend my requests. A hospital letter requesting yearly thyroid follow ups wasn't put on system and the reception was adamant a letter wasn't received. I got her to read the letter she had on file and when she came to the 2nd para she saw the request. The letter was received over a year ago. Also she was adamant that I needed to see a doc just to renew my allergy to bedbug prescription. I pointed out this would be a complete waste of doc's time and after a bit of firm hassle I insisted she speak to a doc and get back to me. Consequently a prescription was issued without the need of seeing the doc.

A bit more attention paid to hospital letters and some plain commonsense.