Share review of Avisford Medical Group
Avisford Medical Group
2023-10-28
Person
4
5
0
28th October 2023
The surgery is excellent. Staff, Doctors, nurses etc. It has become noticeably harder to get through on telephone, or get an appointment face to face and I do not appreciate explaining personal details about health condition with the receptionist.
I understand they are trying to direct to correct person however the questions should be e.g: Is it something a nurse practitioner or paramedic could help you with. Not delving into private health information. They are very helpful but feels uncomfortable revealing to the receptionists.
Suggested improvements
As above.
Nothing else