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Avisford Medical Group 2023-09-28 Person 2 5 0

I was given wrong information about getting an x-ray. The doctor was correct and I needed a form from reception or for them to put my referral through to my designated hospital and could have got my x-ray done straight away. Unfortunately reception did not know the procedure and was told I would be contacted with an appointment. Fortunately, I phoned 2 days later and found out not correct and talked directly to hospital where I was told I could walk in with correct form or referral. In the end, was delayed getting an x-ray and urgent results by 5 days.

Appropriate training to reception staff and doctors on correct procedure for walk in x-rays