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30th May 2024


The nurse (Charlotte) was lovely. I managed to get an appointment but it was for a regular injection rather than an on-the-day consultation, so that could be the reason. The public toilet was poor. There was heavy limescale in the hand basin around the plughole - this traps bacteria and would fail an infection control audit. The whole toilet decor was grubby and tired.

Suggested improvements
The toilet (as above)

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment