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Avisford Medical Group
2024-05-17
Person
3
5
0
17th May 2024
Saw HCA for blood tests.
Didn’t introduce herself or explain what she was doing.
Just said sit down and I’ll do your bloods
I work in health care and always introduce myself and explain what I’m going to do.
Suggested improvements
Advise staff to introduce themselves and explain what they are going to do before they do it.