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5th September 2024


My original appointment was booked through e consult as it’s easier than waiting on the phone for 1/2 hour plus but the appointment I attended was a cancellation. Glad I was able to fill the gab in such short notice and free up my original appointment

Suggested improvements
Maybe add some magazines back into the waiting room ? Music ? Oh and there must be something that can be done about none attendance for appointments booked, to get an appointment with a doctor, nurse, hrt specialist are hard enough as it is without people not attend their booked appointments, maybe 3 strikes and out policy, ( dentists use that) even the doctor to ask them why they didn’t attend their last appointment, being questioned about it will embarrass people and they will think twice about not attending if it’s not a genuine reason

Experience
Involvement
Cleanliness
Staff
Appointment