Share review of Ashlea Medical Practice - Gilbert House

Ashlea Medical Practice - Gilbert House 2018-01-05 Person 2 5 0

I find the reception staff very rude and unhelpful at this surgery. I had a late appointment and it was obvious that the main agenda was to lock up and go home rather than assist the 3 patients still left with an appointment. There was no one on reception when I arrived, the automatic patient arrival system in the foyer was switched off and the only time i saw someone was when one of the receptionists came out to lock the rest of the place up whilst we were all still sitting there for our appointments. When I came out of my appointment with a blood test request form that I was told to book in straight away, I was told by the receptionist that she had switched everything off and I would have to call tomorrow?! Personally I think this surgery is stuck in the dark ages with staff that have worked there all their lives who seem resentful to do their job. Not a good experience - again.