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Written by a patient
27th September 2016


I rang the reception 10 mins before the appointment saying I am running. I got told off by the receptionist and cancel or rebook was not possible. Managed to get there on time but I ended up waiting for the GP call for 25 mins. First time i am using this GP surgery but my first impression was not great. Very unhelpful receptionists, GP didn't even apologizes/noticed that how late she was. Nothing I can do with NHS but at least, i am registering myself with the online booking system so i do not have to deal with such rude reception.

Recommend
Involvement
Cleanliness
Staff
Appointment