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Ashlea Medical Practice - Gilbert House 2023-07-21 Person 4 5 0

I'm usually the first to leave a bad review if I feel the service I receive is way less than par. But I'm also the first to leave a review when the service has been over and above and deserves to have attention brought to it. After two separate consecutive accidents and knowing that it is futile to visit the hospital for certain broken bones, having been in a great deal of pain I called into the surgery to see if I could get a prescription for some strong painkillers. From the extremely helpful lady on reception to the doctor who squeezed me in without having a pre-booked appointment to check me over and prescribe what I needed, I was extremely grateful for the few minutes of their time to sort out my problem. This is an amazing turn around from the service that I feel I have received in the past and are happy to give them on this occasion five stars! Thank you to those involved who treated me with the utmost respect and kindness. I hope this kind of consideration filters to all the other staff at the practice and continues to improve for all of the patients.

Telephones answered more quickly